Brown rice is MUSH! Today was the second time I've been since my office moved a block away. I gave it another chance because there is no way a place like this would over cook their rice to the point where it practically melted together....think again. I have been to Samurai Sams a million times over the years for the "healthy alternative" to fast food and either something has changed to the quality of food or I've been there too many times that I'm burned out. The rice issue is huge...who wants mushy rice? Like someone said in reviews below-everything is now premade just sitting there. Not sure how true that is but thats what it seems. Big bummer. :(