The lady was very sweet but I don't think I will be going here again. I got acrylics removed and they were pretty much just ripped off, no soaking to ease the pain. And when cleaning my nails up, my dead skin and dirt from under the nail were rinsed off in the same bowl used to soak my nails. The manicure was just not that great. Again, very sweet and nice costumer service just not satisfactory work.