I signed up through Costco. They called me every day a couple of times a day to schedule the first delivery which was a little difficult because someone had to be home for the original delivery. Finally on Wednesday they said they could deliver it on Thursday at four. My son was home on Thursday afternoon and told me they showed up at two. I rushed home to get home before four assuming they would show up at the right time since it was their mistake. They were a no show. So I called the customer service number and was told that it had been rescheduled to Friday. No call was made to notify me that it was rescheduled. So I rush home on Friday and no show again. I call customer service again to be told it was rescheduled for Monday. Again no call to me advising me of the change. At that point I told customer service to cancel my order immediately. If this is how they treat new customers I never want to do business with them!