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  • I went by here today for the first (and probably last) time. I was on my lunch hour and though I'd stop in to get a smoothie real quick. That's where I went wrong! It was 11:20am, after waiting about 5min to order, I noticed they seemed a little backed up and asked what the wait time would be to get my smoothie. I was told about 10-15 minutes. I didn't wait since I was on my way somewhere else but thought maybe they'd be a little less busy on my way back by and I'd just drive-thru. Wrong again... I arrived at 12:10 and there were 4 cars in line, two waiting to order (I was the 3rd) and two waiting for food. It took 7 minutes for them to take my order, and it was another 12-13 minutes after that to actually get my smoothie. That includes the 3 minutes I waited at the window to be greeted while they discussed if I had been helped and tried to figure out what I ordered before opening the window and asking me what I ordered. Then I was just given a total and then my smoothie. No "hi", no "thank you", no greeting or interaction at all. I pretty much wasted 30min of my life here today and was late getting back to work. I don't think I'll go back unless I have an hour to kill and don't want anyone to talk to me. *** Reached out to the company as well and never got a response, so bad customer service must be a common thing with them. Will never visit one again.
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