Reid's has friendly and knowledgeable butchers/meat personnel and a great wine connoisseur in Michael. The food prepared upon order in the cafe varies from good to not-so-good. One reason that I gave 3 stars is the unpredictability of the food in the cafe. Additionally, the personnel working behind the counter and those checking customers out really seem to be disinterested in the customers which presents as a lack of friendliness and/or general disregard for the customers. This has happened too many times for me not to call Reid's on this.