ZERO STARS. Horrible service. Champaign.
Hold on to your credit card numbers!! This business likes to steal your money by not fully explaining their temporary "freeze" option. After stealing over $125 from my card over a 5 month period for NO services rendered, they then tried to offer me 2 free tans instead of a refund. Laughable!!
Keep in mind...when I finally realized their mistake, I canceled my c. card info with them IN PERSON at noon on August 15th. Not 1 hour later, I found a NEW pending charge on that same card!! They literally attempted to steal ANOTHER $27.50 from me. Wow. When I called them back regarding this, I was told "Sorry, that was done at 7am and we cannot refund that either."
HORRIBLE SERVICE. Thieves.
EMPLOYEES NOT TRAINED PROPERLY.
Go elsewhere.
Well thank goodness Wells Fargo doesn't take that lightly. I am managing a full dispute and will be refunded accordingly.