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| - TLDR: Just stay away from this place, service is non-existent.
My fiancé and I walked into this place after a last min decision to go get some BBQ while driving through Korean Town. Usually we look at reviews, but we didn't this time because we walked in on a whim. Worst mistake ever.
I'll start at the beginning. We got seated and looked at the menu. It was explained to us that the cheaper of the two options they have, means that we get "random" dishes sent to us every "round". We didn't like the sound of that, so we opted for the more expensive option. In hind sight, we probably would have been better off with random, because I'm not even sure we got the dishes we ordered anyway.
We ordered the short ribs, marinated pork, Bolgogi seafood tofu soup and kimchi pancake. After about 10-15 mins, we finally received the short ribs... Which we devoured in pretty short order as we were pretty hungry. Then we waited and waited and waited, then after many attempts to get the servers attention, one of the girls finally came over. We enquired about where our other dishes were and got some very confused looks. We had to reiterate what we ordered again and requested some rice too. The we waited again. Eventually the pork arrived. Just the pork. No soup or pancake in sight. So we asked about that again and the rice. "Oh you want rice?".
So we eventually get our rice and soup. Still no pancake. So I enquire about that again, to even more confused looks. We finally get the pancake as we're finishing off the pork, no sign of the bolgogi. So we ask about that, "Oh it's coming right now". What a lie. We finished off the pork and then the pancake and then we waited what was easily 15-20mins, before I finally managed to get someones attention to enquire where the god damn bolgogi was.
We eventually get it and order some pork belly as we get the dish, cause this was apparently the end of "round 1" and from "round 2" onwards, we're only allowed one dish at a time. I'm sorry, if "round 2" onwards is one dish at a time, what did we just experience in "round 1". Mean while, other people are being seated and served all their "round 1" dishes in quick order.
I would have been better off just getting the food myself.
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