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| - I purchased for new tires. Today I brought in one of them that went flat due to a screw. Counter guy said it would take at least two hours to repair, okay, I understand very busy! But never took my name, any information, even after I offered a few times. When I called to check on the tire, of course, he wasn't there. So it took a while to figure out which tire was mine, and it eventually was that "stray tire". I brought the car with me that had the donut tire on it, but they said they were extremely busy and couldn't get to it for a while. They told me my tire was out in the shop and to pull up and I could pick it up.
And that's exactly what I had to do no one to help me put it in the car so got my own hands dirty again. I don't mind, but the service completely sucked all day. When I bought these tires I paid for the lifetime tire package and everything.
I have always bought my tires at Discount tire, not sure why I came here when I needed these, but it'll never happen again. Discount tire is always good and always bend over backwards for service, and I don't mind tipping the guys for free flat repair when you get good service. But II didn't leave a dollar this time.
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