if i could give them zero stars i absolutely would. i closed my personal and business accounts after 13 years Bad service. Understaffed. Sad to see a formerly good bank in decline. Stay away from here unless you enjoy long wait times corporate red tape and frustration. Last and final visit i wanted to get 1000 cash and there was one clerk. 1 person in line ahead of me and it took 23 minutes. ridiculous Bofa. you need help. fast.