Very professional. I was helping out a friend find a reputable company that could evaluate her and provide her with a licence. The medical assessment was simple and quite friendly and explained all the questions she had, regarding CBD strains that helped best with epileptic seizures. They completed all the online signup forms with 3 different suppliers (Organigram, Tweed and Bedrocan). Today, she received her first confirmation and completed an order without issue.
If you're looking for a safe place to purchase your medicine legally, I highly recommend to make an appointment, even if it's just for information.