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| - I ordered the vegetable and avocado salad to go. I would rate this a 1 or 0, except that the salad that I got tasted pretty good despite the problems. Two problems:
1) Service Problem: When I picked up, the young man who waited on me mumbles & talks fast. The noise in the restaurant is loud and clattery, and this guy mumbles into his neck and runs everything together in a way that I couldn't hear over the restaurant patrons even though i was standing right in front of him. Every single time he said something to me, I had to ask him to repeat it, sometimes more than once, but he never tried to speak in a normal tone. (I have better than normal hearing.) No matter how well he did everything else, the fact that he spoke in a way that demonstrated he didn't care about the customer was a huge black mark against customer service.
2) Food Quality Problem: The worst problem is that there were only two tiny, pinky-fingernail-sized slivers of avocado! The rest of the salad was pretty good, but come on! If you advertise a vegetable and avocado salad, that means the avocado is noticeable and somehow the highlight of the salad. I thought at first that there was no avocado, but I dug around in it until I found the 2 tiny slivers, which anyone else might have missed. If I hadn't been 10 miles away when we opened the salad, I would have returned it. Instead I'm writing to alert others.
This was our first visit, and we thought since it's a Fox restaurant and the prices are fairly high for what you get, that the quality would be good. These two huge problems are enough to keep us from returning to this Glendale Road location. We probably won't try any other location either.
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