I came to this cleaners for a bridesmaid dress to be altered and I was extremely happy with it. Since I live close by I figured I would try the Dry Cleaning side of. I will NEVER EVER come back to this place again. I feel like I was totally ripped off.
I dropped my clothes off on a Thursday and she said to pick them up on Tuesday. (Open all weekend so why so long). I came in today Tuesday at 4pm. She told me they JUST STARTED working on my items and she would call me when they would be ready. 1 hour later she said they were ready. I picked them up, took them home and this is when I get heated.
My Herve Leger dress I dropped off was the only thing that looked cleaned. I had black shoe polish stains on it from an event I had attended and lucky for me they came out and the dress looked brand new. I made such a stink about this dress to the older Asian lady at the front of the store, she knew I was going to make sure this dress was spotless when I came back. All my other shirts still had water stains on them and they looked dirty still. It looked like all my other items were just pressed so they looked like they were treated. I think they ran out of time and got lazy and so they cleaned the Herve Leger dress and just pressed the other items to save time and to rip me off! I called as soon as I got home and noticed all of this and the same lady played dumb with me. She said I could come back the next day and they would fix it but as I told her before, I was going out of the country and needed these items. She then said to bring them in when I get back and they will correct the issue but to be honest, after reading others reviews on this place, I do not trust Sparkle Cleaners. I'll take a loss on this and go back to my other dry cleaners across town. Save yourself the trouble people!!