I had high hopes for this place, but it was so disappointing. To start with a giant roach crawled in the main door from the pool. Ok...it's AZ. It went unnoticed by the staff until finally a patron got up and stomped it. The bad part is that various staff walked by it at least 40 times and no one dealt with it. New customers were definitely noticing it. Finally what I assume was a manager noticed it and kind of leisurely removed it. I would have thought heads would roll, but I don't think it caused a stir. Not a good thing to see in a place you're about to eat. The service was slow, cups were never brought with our tea setups. After about 10 minutes I got up to fetch them. My side of fruit was forgotten. The eggs were cooked very well but the rest... just eh. I think everyone could do much better here. The staff was nice enough, but very lackadaisical. It seems like some good training and oversight would help things. I don't think I'll be back.