So this review is for holt renfrew at sherway gardens. I live close to it so I drop in from time to time and I'm always appalled at how unimpressive this location is. The staff are all terrible (no one says hello and they're all old and irrelevant, the young ones are there to play and get their discounts because they don't say hi or help either).
The selection here is horrible as well. The merchandize are displayed the way things would be displayed at placed like the sears. This holt needs a serious make over because when I'm spending $$$ on a designer purse or a pair of expensive heels, I don't want to feel like I'm shopping at a second rate department store with indifferent sales people who can't be bothered. The make up ladies are pretty bad too- wake up fossils, with places like sephora and the bay, your products are no longer exclusive and the only reason why anyone would buy a piece of item from you over anyone else is because of service. Don't even get me started on the shoes and the purse sections. All those pretty purses and shoes look so sad sitting there on aged and old ugly display cases without properly being propped and just stacked on top of each other. Seriously, holt can't send along one of their visual designers/merchandizers down to this sad location to make things look better?