Kudos to the desk clerk at the hotel reservation desk on 03/03/18 at 9:45 p.m. We attended the bull riding finals and after the event needed a book to buy an item from the Boot Barn. The book is complimentary given to hotel guest staying there. We lied and told her we were staying at the hotel and lost our book. To our surprised she wanted to know our room number and of course we lied again by telling her we didn't know. The bigger surprise? She asked for our name to look up the room number and if indeed we staying there. By now, she knew we were lying after checking her computer. And, what did she do? Rather than embarrass us in front of others she gave us the book with a smile. This gal had class and good customer service skills. We live near the hotel and attend many events along with our bowling group to enjoying good service and food at the many restaurants. Thank you, South Point you are the best. Our money is always spent patronizing the many local businesses.