From the time you walk in till the time you leave the greeters to the waiters are awesome. The food does take a while but they bring bread and butter and another spread that is very good to eat. It would be better if the bread was already sliced to offset others in your table grabbing the bread. The crab cakes are absolutely delicious. 2 is just not enough on the crab cake order. And the filet that I ordered was so mouth watering. My boyfriend had the Flemings potato--- that was great also. For dessert we would have ordered the lava cake but we were so full. Lastly, the ambience is so romantic. The meal does take several hours to complete so don't be in a hurry.