I had a very poor experience with executive car service today in Charlotte, NC.
The driver pulled up and did not say a word. He just opened the door and looked at us. When we asked if he was there for us he said sarcastically "No! I'm here for the other group of people!"
One of my coworkers gave him her bag to be loaded in the car. He picked it up and literally threw it into the back of the vehicle. I asked him to please not throw our bags because these are personal items. He very Rudely said "Oh! These are personal items?! Naw, I thought they belonged to that man over there!"
I told him all I was asking was that he didn't throw our bags. He said "I didn't throw the bag and I don't have time for this BS!" I turned and left as the conversation was becoming unnecessarily aggressive. Through the back of the vehicle he yelled "Just so you know SIR... I didn't throw the bag! This is just BS!"
The entire 20 minute drive we had to listen to talk radio pretty loud.
I didn't personally book this car, but had I we would have walked away.