4 stars on the sub, 2 on the service, average of 3. Went inside to pickup to-go order. You have to bag your own food when order is ready. Assuming this was put in place so people could verify they were given everything they ordered while bagging before leaving. However this definitely slows down handling the lunch crowd. Had three people behind me waiting to get their orders as I fumbled placing my food in bags dropping chips on the floor, cookie, etc. All well and good, but as I asked for help was surprised to be told you will need to do this yourself. Really just looking for a steady hand to assist me