This moving company broke my cats tree condo and misplaced items with a different move. I had to wait to days to receive my items once they found them on a truck. I moved from Pittsburgh to North Carolina in August of 2018. The movers were late but were super respectful and they had great customer service. I was reimbursed for my cats condo $100 although I paid about $175 for it. The cost of my move was roughly $1400 which wasn't too bad. I would refer them for shorter moves and not long distance ones.