So, I have been here twice now, and both times I have had a wonderful experience with walking out of there confident that my hair feels and looks as great as the way I was picturing it. Amor, my stylist, took the time to listen, and also added her own take to the haircut, with my permission of course. I have paid a lot of money elsewhere, and still have walked out with disappointment . Not here! I look forward to my nest haircut with Amor. :)