Horrible place!! I was 2 minutes late for my appointment and their was a woman in front of me that was talking to the front desk person for about 6 minutes. By the time I got to the front of the line it was 10 after 5:00pm, she then told me i was late for my appointment. This lady who i think is the Optometrist was very rude and condescending to me and the woman in front of me. After I told her that she was being rude, another employee asked me to leave. She lady at the front desk who I think is the Optometrist looked very old and appeared to be a smoker and I didn't want her touching my eyes anyway. I will never go back to this location and if Nationwide is dumb enough to allow people like this in their organization, I will never go to any Nationwide Vision anywhere. Very week organization with a lack of customer service and appreciation. Without good customer service, Optometrists and these eye shops are just commodities. Never again!!