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  • First, let me start by saying that staff were very friendly and respectful when communicating with my husband and I during the remodeling process. The sales agent went above and beyond to help us, after a leak came about while they were remodeling our shower. However, after spending nearly $1,500 I CAN'T say that I am satisfied with the end result. I have uploaded photos for you all to see the quality of work from ConvertABath. If it were a school grade, I'd give them a "C-". My husband and I examined the shower together and we discovered unfilled holes, uneven/crooked framing, and the corners don't meet up. (Again, Please see the photos that I added.) My husband called ConvertABath to let them know that shower was crooked and asked if they could send someone out to take a look at the shower. They had the secretary call us back a few days later (TODAY) and she told me that they viewed it on the photos that they took after they remodeled it, and that they couldn't do anything about it, because our walls were crooked. So basically, it's just going to have to look a mess, because "our walls are crooked." I'm not a contractor or handyman, but I'm 90% sure that their measurements were just off with the pieces and they just did whatever they could to make it fit, instead of just reordering a frame and glass that would fit properly. Prior to their work, our frame did not appear crooked at all. It may have had a little rust and calcium build up, BUT the framing was NOT crooked. And I can't not forget that the main reason that we decided to get the shower redone was because of the small holes and cracks inside of the shower. There is still an unfilled hole. You can also see the indents from where the other holes and cracks were after they "refinished" it. Overall, it was a poor job and I feel like they did just brush us off when we tried to let them know about the quality of their work. I wouldn't recommend if you want quality work done.
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