I was really hoping to enjoy this place. Great location in a modern building. The problem was more with the kitchen than anything else.
Came when there wasn't a crowd and was asked to sit inside or outside. Chose inside and was seated quickly in the middle of a long row of tables. Waitress was very friendly and the service was quite good. We ordered and waited.
My stepdaughter had the Kobe burger and asked for it to be 'medium', it was rare. My girlfriend asked for the Turkey burger, it was under cooked with a soft white center and had to be sent back to the kitchen. I had the Samburger which as a burger with bacon on it. I asked for it to be medium rare and got it very rare. I like rare anyway, but not what I had asked for. The buns were nice and soft and the flavor was ok. On the bright side, the loaded fries were very good, according to my stepdaughter.
There is a lot of new competition in Gilbert and not performing well is not going to help. I am sure other Yelpers liked this place, but it will not be one of my top picks. I will try it again in a month or two to see if they have fixed their kitchen. I can cook faster and better than these guys. AND, I am not classically trained.