I frequent panera bread quit often, mainly on my lunch breaks.. My son also loves the mac & cheese. They have a lot of variety, and the food is always fresh and good. The staff is also very friendly and helpful. I went there yesterday and there was a problem with the ice maker on the soda machine. They gave me ice and I got a soda from the machine. The soda was flat, so I tried another one. That was also flat. I spoke with a person who appeared to be a manager. She explained the sodas were a little flat because the machine was not cold but after being ice it would be ok. I explained to her that that was not the case. I at least would of expected a refund or offered another beverage. Since I paid for a flat soda that I did not drink.