I have been going to Dr Dexter for several Year sometimes the staff is nice sometimes not but Dr. Dexter and Dr. Veldt are always great. I wanted contacts this time and the lady put the contacts in front of me and said open one and put it on you eye,I was struggling and asking if I am doing it wrong she said dip your finger in the solution and try again I finally got them I and I was happy till that night when I realized I don't know how to remove them. I finally got them out and my eyes feel like sand paper. Giving 3 stars for the Dr but she wouldn't get any I am very disappointed I paid a lot for the contacts and I don't want to go back