Garbage. Don't ever shop here. Walk the extra steps to Henrys, who price match anyway and it is a much nicer store.
Went to buy a dust blower. They had some no name japanese brand that was "on sale" for 13.99. I asked what the regular price was and was told the sale price is the ticketed price, they choose to sell it at the "sale price". So I said, ok then it's not on sale, this is just the regular price. It is misleading but I was prepared to buy it anyway. The manager (someone with an australian or similar accent) told me he could put me in touch with their marketing guy (no thanks) and proceeded to tell me he was "insulted" and some other nonsense about me raising an issue about a 13.99 item. Very rude. Apparently I am the first person to bring this issue up, which I find hard to believe.
I went to Henrys. Got an Optex dust blower for 12.99, the regular ticketed price. MUCH more pleasant experience at Henrys. Sales reps are way better. Confirmed why I always shop there.
I've walked into Downtown Camera multiple times but have never ended up purchasing anything there. Now I know why. Many items are more expensive than competitors (check for yourself). I'd give it negative stars if I could. Horrible.