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I wanted to give a huge thank you to Dennis, Eddie, and Miesho for the amazing job they did. They got me into a 2016 Toyota Camry with no hassle at all. We came to this dealership because I was unbelievably upside down in a 2012 Ford Focus that I had purchased from San Tan Ford. San Tan had given me the run around with the Focus, they lied, they were never on top of the service; even when I made appointments!! In the two years that I had the vehicle, it was in the shop for a total of almost 2 months. Each time they left me without a vehicle, and they didn't care. It was awful, don't ever go there.
When I called Earnhardt, I was directed to Dennis. I was originally going down to look at a 2015 Rav4, but the numbers did not make sense. Dennis immediately thought of plan B, and pulled out a Camry for me. Brand new, only 6 miles on it, and it was a 2016!! Dennis and Miesho worked very, VERY hard to get me out the door at the exact price and payment that I wanted. The best part is that they valued my upside down Focus far above anyone else did, and squished all of the negative equity with rebates and cash back specials. Eddie was extremely efficient when he was doing the financing. I had everything approved through Toyota Financial, and he made sure I was taken care of payment-wise.
Since I work at a small, family-owned car dealership myself, I knew all of the possible games that they could play. Because my business is small, reputation is everything. We don't play any games. The way that we were greeted and the honesty that was spoken here was just outstanding. It was definitely not expected after my horrible experience with Ford. This was definitely the best new-car buying experience I have ever had. The rest of my family is gearing up to purchase new vehicles within the next year, and they all will be coming to you guys!!
Great job, and thanks again to all three of you for the amazing service!! :)
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