I would give this a place a NEGATIVE number of stars if I could!
Don't be fooled by the low rental rate. I printed out the rules and restrictions that outlined insurance $8.95/day for liability if you don't have proof of your own insurance. Surprisingly today when I checked again at their rules and restrictions, the wording has changed!
They insisted on charging me $38.90/day and wouldn't show me the insurance policy to prove what it covers. The estimate receipt was pretty much blank and they made me sign everywhere (giving me the wrong explanation) Apparently what they explained to me about being reimbursed for the coverage was incorrect also.
They are also now claiming the tank was empty! What kind of ridiculous story is that when the person checked when I returned the car?
Expedia finally got them to email me a copy of the receipt which they did not give me when I returned the car. All the acronyms make no sense. There is no legend to explain what it is. There is also another charge MTFC for $0.80/day...the Expedia rep said that is a donation to help children! ARE YOU KIDDING ME? I always donate to causes, but you can NOT force someone to pay for it without letting them know!
On top of all this mess, the car smelled of smoke and had a cigarette burn in the back seat. I am almost sure that they are going to try to pin that on me too on top of the now empty gas tank! BTW I have 3 witnesses and the cameras at the gas station to prove I filled up before brining it back.
This was the worst experience EVER! Being overcharged by nearly $170 then being accused of bringing it back empty is NOT OKAY!