I have been to Townhall several times. I have never had a bad experience here. It is usually packed when I come and it's shoulder-to-shoulder most times I have been there.
There is an outdoor smoking patio/courtyard with heat lamps for the smokers.
The bartenders and servers are all pretty chill and will converse with you despite the madness.
I usually come here to drink, but I have had some of the food and I have never been disappointed. I love coming here for brunch. The best way to cure a hangover is with a few drinks the next morning at Townhall.