I am very disappointed and will never return to this location again! First of all the drink my friend ordered was an Arnold Palmer but they failed to tell her it is made with a tropical tea so it didn't taste like an Arnold Palmer. Secondly, my friend ordered the Vignature Rib Eye ($26) medium and when she got her plate it was brown all the way through. When we finally got another waiter to help us (our waitress was MIA) we told him and he took it back and sent the GM over to our table and when she addressed the problem with my friend she bent over and looked her straight in the face and said "medium to our chef is prepared this." When my friend stated to her that is not how she wanted it the GM was very rude and argumentative that we just said take it off our ticket. We had already waited an hour for our food so we did not have time to wait longer since this was our lunch hour. Lastly, when we were about to leave the restaurant the GM was at the exit and my friend asked for a business card or something with the GM's name on it and she stated that's me in a very unprofessional snotty way and handed her a card like good luck with that! When she first came to our table regarding the steak we did not know she was the GM.
I really feel like she treated us very rudely and unprofessional nor give two shits that we were unhappy with our food and service. What happened to serving your customer? Also, if that is how they prepare the Rib Eye the waitress should have stated medium is brown all the way through with no pink.
I have eaten at this Vig on numerous occasions and was just here last week but after the way the General Manager treated us I WILL NEVER return here again!