| rev:text
| - I am going to have to drop my mom from speed dial and make room for Dodge. These guys have been out 3 times in 2 weeks...not because they did a bad job but because we keep adding work.
We have had problems with power sags and surges for months. Calls to a few of our neighbors confirmed we were not alone. Two weeks ago, we had a surge so bad, we lost power in several areas of the house. Flipping the breakers back on sounded like bacon frying. Jim came to the rescue on short notice and determined the sizzling was dirt and there was technically nothing wrong with the breakers, and he was not even going to charge us for the call. When we told him about the problems we had been having, he suggested we change our "mini" breakers out for full-size models. Done. Ed came out a few hours later.
Next day we notice the surge had blown out the electrical on the dryer. Oh, there was the added bonus that whenever our neighbors fired up their jackhammer, our lights dimmed. We decided to have Dodge put in a whole-house surge protector thanks to SRP. While Jim was here, he tested the voltage and determined the spikes and drops were ridiculous. He called SRP himself. Now when we called, they didn't seem particularly interested, but when Jim called, two SRP trucks show up within 30 minutes. It took all of 2 minutes for them to determine the neutral was so bad that they immediately cut power and started digging.
Visit 3 was earlier this week. Our landscaper had noticed there was no power to the irrigation system. Apparently my husband knew there was a problem with the GFCI outlet but "forgot" about it. He did try to fix it, but the wiring was such a fiasco he gave up. And out comes Jim again. He mentioned he's actually a contractor by trade. Perhaps, he should build himself a house next door. I could keep him busy for years.
Good honest, reliable company. Will be my go-to electrician from now on!
|