Updated Review:
Since Enterprise requested me to reach out to them via email, nothing has happen. No resolution to their mistake.
Original Review:
Booked online like I always do. Normally I use the airport Enterprise and have no issues. I used my local Enterprise since I wanted something close to me so I could leave right after work. The office called the day before to confirm I was coming. I confirmed and said you will have that SUV car correct? They asked I call before I leave so I did and they left me on hold for 10 minutes so I hung up. I got there and they did not have the car. They had it down the street. I could go with them to get it. I am so disappointed in this experience. I will not use this location again!