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  • This review perhaps doesn't make sense at first, because I love our Pedatrician. We see Dr Lorenzen and she is truly the best. She takes her time with each patient/parents etc. However, more often than a doctor I would like to just speak with the triage nurse (gone are the days where you could speak with a doctor), but it takes 8 HOURS for her to ever call back simply because there is one nurse for the entire practice which I think consists of 6 offices. This seems ridiculous and surely I am not the first to complain. It would be easier to waste my time and the doctors time by making an appointment for nonsense questions . They will get you in on the same day typically if your child is sick. However, to save a copay and hauling kids in, it would be really fantastic to get a call back from the nurse within 2 hours, not 8. This has happened every time I have called, which is really maybe twice a year. I am not the crazy parent who calls for everything. I just think it isn't asking much to get a call back while your child is still a child. It has been 8 hours and I am still waiting. This seems like something to consider when seeking out a Pediatrician. Just thought I would pass this along.
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