Horrible. The smart ones have closed their account. Tellers don't know how to read a day drop envelope that clearly reads MORTGAGE PAYMENT in front and back with the full loan number on it. Money was sitting in the account and in the meantime my mortgage was late. This has happened 4 times. 4 TIMES.
Manager doesn't take accountability for the lack of attention to detail of his staff or their errors. Tried to blame me because they didnt believe I put anything on the envelope. Account numbers and account holder names sitting all over Christopher the teller's desk. People wonder why your accounts are compromised? Manager saw it and did nothing.
Be smart take you money out and run.