I would like to say first of all that Bloom 24 would not be the community that it is if it weren't for the manager, Nicole Woodley. Nicole is nothing but professional and one of the kindest and most compassionate people I have met. She embraced me and my bulldog Rudy when we moved in. When Rudy passed away in December of last year, Nicole and all of her staff were so kind and supportive. Bloom 24 is one of the pet friendliest communities in Phoenix. When I heard that there was a tenant here who complained about a cat and said something about drowning it in the pool, I was shocked. That was the same tenant who has recently said horrible things about Nicole, her staff and the community right here on Yelp. That same tenant was connected to a former staff who lived on property and was terminated for reasons unrelated to Nicole and her staff. Bloom 24 and Nicole are the reasons why I prefer to stay in this part of Phoenix. It is conveniently located to shopping, entertainment and the freeways, not to mention Scottsdale.
I would also like to mention Nicole's administrative assistant, Matthew Bocci. You couldn't meet a more pleasant and professional young man. This young man has fantastic people skills and customer service. His style and personality complements Nicole's management style and personality as well. I hope he stays permanently and continues his career with Living Well Homes.
Yours in kind,
Sergio X. Santos