Jim the groomer is the best I have ever been to in about 35 yrs of taking dogs to groomers. He was so gentle with our elderly, frail dog before we had to have him put down.
That being said, when it came time to have our 16+ yr old beloved dog put down I called Pet Pro during their listed hours. Got the answering machine & left a message but never got a call back. Since the dog was suffering we went to St Joe where we were glad to have made the 20 min trip as they could not have been more compassionate. Price was not our foremost concern but they were more than reasonable.