I wanted the opportunity to work with them based on all the positive reviews, but I just don't think they wanted the job. Jason did respond relatively quickly for my bid request to replace a simple plain steel exterior door in our laundry room. I explained before he came out that I was just looking to replace the door and frame with the same type that was installed. He came out to measure and said he would email the bid. We did eventually get the bid (a week later) but in a lump astronomical price with no breakdown of the charges. A fiberglass replacement door was quoted not a steel like requested. I responded back asking for clarifications on my concerns with no response or follow-up.