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  • I decided to hold off on writing a review until I returned my weekend rental car at the CLT Airport Thrifty. My car wasn't up to the normal rental cars I get from Thrifty. Yes, Thrifty is a middle to lower end rental car company and can't compare with the nicer vehicles from Hertz or Avis, but for your every day rentals I like them a lot. This time, even I was a little disappointed. I got a white Dodge Avenger with over 30k miles on it, which is high for a rental, but that's not a big deal. I was renting this car for a 4 hours drive so while I was on the road, getting to my normal 79mph, I switch on the cruise control. CRAP, the cruise control was busted. I was annoyed. So annoyed. Oh well, I would have to live with it. The passenger side vent was also broken, to add to the list of gimpy qualities on this vehicle. I was ready to write a 2 star review when I decided to wait for my final encounter. I typically don't complain about things that are wrong on a rental car because usually I'm running to the airport. Because I returned at 7am, I had to go to the counter to get my receipt and close out the bill. So, since I was there anyway, I decided to tell them what was wrong with the vehicle just to let them know so they can service them if they so choose. To my surprise, the lady at the counter (Gerry) actually gave me a decent discount off my bill. I didn't expect anything or even ask for it. I was just trying to inform them for their own purposes. This alone is enough for me to up my rating. All is forgiven when I get a nice savings! Thanks, Thrifty. You will remain my rental car company of choice.
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