A little birthday cocktail party was thrown for me here last week. While I love the drink menu (real cocktails, great menu) and the location (balcony right on bloor street), our service was questionable at best. We had 9 people in our party with 1 - 2 items per guest and the server couldn't remember who ordered anything.
To make matters worse, he didn't "know how" (his words) to split the bill. A friend in my party had to go to the cash *twice* to help him break up the bill (apparently he forgot to save the first time) and in the end my friend had to deliver everyone's bills while he followed behind (because he didn't know who had what).
The topper is that we were still charged the auto gratuity for being a "large party".
Pretty sure my friend should have been tipped instead.