My sister and I have been here at least 6 times and every single time we have come we've had to wait. Wait on someone to acknowledge us, wait for someone to take our order, wait for someone to bring out our food, and wait on some one to bring us our bill. I didn't even bother putting wait for refills because no one even bothers to ask if we want any. And I understand that they are busy but the way that they run this pace is unacceptable. The last time we came we were here for 3 hours. Whenever I needed anything I had to get up and locate a server or else I would've been sitting there for longer. They seriously need to rethink how they do customer service here.