First impression... Neat, clean, nice and welcoming! Let's face it, I'm a chick so I'm quit hesitant to get anything done on my truck. But I literally was welcomed with a wave, a smile and a warm greeting. I pulled in about 5 minutes ago for an oil change and it already looks like their halfway done! I will definitely be back and I'm going to tell my husband about this place as well! He's going to be so jealous! ; ) good job Brake Masters!