i'm giving five stars to my hairstylist, selena, but not so much the salon. i've followed my stylist for years and she's never let me down. the salon itself would probably get about a 4 star...still pretty good. it's a really snooty place if you want me to be honest, but the services are good. i've had coloring, cuts, and brow waxes done and all of those services have been wonderful. the staff in general is detached and could really care less about you except that you have money to hand over. everyone is dressed for the club and it's just not very down to earth, but i guess i am just not your typical scottsdale girl.
i've been helped by the merchandise lady before to look for a maternity style dress for my shower (empire style dresses are everywhere nowadays) and she was extremely uninterested. she acted like she cared, but she just wanted me to pick something and pay for it. she rushed me into the fitting room with a few things she thought would work and when i came out to tell her how things fit she was so preoccupied with what she was doing she didn't even acknowledge me. i hung the stuff back where it belonged and walked out without her even noticing that i had left.
again...the services are nice, but if you want that friendly feeling...go elsewhere...i bet you'll pay a lot less too. the only reason i go is because of my stylist.