Very poor service with a topping of attitude. Usually when I come to this location there a huge line-ups and the staff rush through to try and accommodate everyone (not their fault, just an unfortunate side affect of mass customers); however, this last time was particularly awful. Our assistant was just rude. We simply needed to switch over a phone number and we're instructed by Telus (via the phone) to go into a store and they will be able to do the switch. Got to the store was sold the SIM card and then was told we now needed to call Telus back to do the rest. When we asked if they were able to do it at the store we were given huge attitude and told it would cost us $30. They ended up doing it for us but we left very unimpressed. Avoid the middle man when you can!