I have had my car at Camelback ford for repair 3 times this year alone so when my tranny was acting funky I was NOT thrilled to go back. Thankfully I have a decent warranty. My last visit though was perfect!! Brittany and Kayla in the service department went above and beyond. I was given a loaner car and my car was fixed the next day under Fords dime. Great communication and customer service. Thanks ladies!