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  • Super disappointed in the service at American Dry Cleaners, especially after reading all the great reviews. Perhaps it's just a bad morning for whomever is working today? My husband went to drop of his dry cleaning for the first time at American Dry Cleaners, since we live not far from there. He showed up as soon as they opened and explained that he had seen them on Yelp, in an effort to compliment all the great reviews. The woman grumpily replied with "I don't get on the internet". Anyways, she explained that his shirts and pants wouldn't be ready until Wednesday. My husband explained that he will need them before that.. and that he would need to take them somewhere else. She ripped up the ticket, super hostile. My husband is retired from the military and is a very sweet and courteous man. I'm not sure why he would be treated with so much anger? Luckily he found ANOTHER place that will have his stuff back today even though he was past their same day pick-up time. Now that's customer service! With that being said, we would have been taking quite a bit of dry cleaning to American Dry Cleaning, especially since we live not far away. The bad attitude at this location lost the business a great customer.
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