Love the sandwich, hate the service. Capriotti's has what is possibly the worst business model. They bake bread in the morning and close when they are out of bread. Often this is about 7pm. This particular location is the the Smith's parking lot, so sometimes when I go to the grocery story, I think I'd really like a sandwich. Then, when I come out of the store - they are closed. I've dealt with this at least 5 different times. If you're open until 9, have enough product to be open until 9. If you regularly run out at 7, you can do the math for 2 more hours and make that much more...