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  • Horrrrrrrrrible service manager "Josh" is a jerk and I never leave bad reviews. I'm the type to Not take my business when I'm treated like the way I was. I never ask for refunds and I'm still not asking for a refund. 11/12/16 I took my vehicle in for a alignment they didn't have much business and told me it will take 2 1/2 hours. I was fine so I had my buddy pick me up and take me to work. I paid them in full before I left even though a hole in the wall shop that does the same work did a better job on a much older vehicle. For half the price mind you that the older vehicle that had better work done to it was a 1997 and he vehicle they worked on is a 2015 with about 10k miles on it. I see things as you get what you pay for. Didn't even want to bargain with these people he "Josh" said a price I said ok np! I sent my buddy to pick up my vehicle and was charged $25 for shop supply. ok wasn't informed but that's fine. When I drove my car it was much worse than when it was dropped off. Mind you I just put brand new pirelli tires the day before. So I give them a call this morning not asking for a refund or a discount only bcus I'm not that type of person. If a business burns me once I just never go back. I've never texted a person a message this long in my life. And for me to write this much about a local business really means they pushed me to do it. "Josh" so as I was saying I called and asked to talk to the manger and he was like can I help you with a ugly tone and told him what my problem was and he said to me ok and.. I said never mind I'll just bring the car there he said no! We close at noon and I called at 10am drive by at 1020 they didn't have any cars in there bay I'm actually a local business owner with a much bigger clientele and wanted to support local businesses. If he would of said to me sorry can you bring it in Monday I would of ben fine. Even if he said can you bring it in, in 3 months I would of. But he wanted to be a jerk and made me go through with this long message very agitating.. I asked do you test drive the vehicles he said yes and I asked they didn't notice that I dropped it off bcus it moved to the right just a lil and now it moves to the right 3xs more than it did. He had no answer thanks Josh. I'll be sure to send the customers that come by my shop that do nothing but complain. If yelp had a negative 5 star It still wouldn't be enough to define them with. Oh and they charged me to center my steering wheel at 1:00 to the right when it was straight when it was dropped off. Never have I ever gave a review this long. I'll go back to the hole in the wall that will do a much better job for half the price.
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