I'd like to respond to the review complaining that they would not return yarn that has been wound. That's a standard practice in every yarn store I've been in.
This is one of my local favorite stores. They have knowledgeable employees, great yarns and accessories artfully displayed. They fix big mistakes, write patterns and order what you need.
They are on top of the latest trinkets and support local artists.
If there was another star I would add it to this review!