Horrible !!! They spread cream cheese like its severely rationed! As if it was butter! Make sure you tell them to do it right or walk away. The store set up is terrible as well. You have to choose a bagel, but cannot see what the topping options are because they are around a corner. Yet... they are rushing you to make a decision.
I've given them 3 chances and they have not earned me as a customer. In fact I have complained to head office. These franchisees have no idea how to run a business. They barely speak English which makes it even worse! STAY AWAY