Super-friendly staff that are usually really attentive to your needs but this place gets really busy so be warned.
I've never had a bad meal there and even did the brunch which was good. Try the Belfast Burger.....
If you're reading this and it's a sunny/warm day go and sit on the patio. It's really big and wraps around the corner of the building.
Definitely a great meeting place for many in King West.